Welcome to the GaneSha Portal. Your privacy and the security of your data are our highest priorities.

1. Data Collection

We collect only the essential information required to provide our services. This includes your name, delivery address, email address, and mobile phone number. We also collect order history to provide you with a personalized experience.

2. SMS & Voice Authentication (Twilio)

To ensure the security of your account, we partner with Twilio to verify your identity. When you register or update your account, we send a one-time password (OTP) via SMS to your provided mobile number. In certain operational cases, we may use voice calls to confirm order details. Your phone number is processed strictly for these authentication and order-confirmation purposes.

3. Data Usage & Protection

Your data is used exclusively for:

• Processing and managing your restaurant orders.
• Verifying your identity to prevent unauthorized account access.
• Communicating status updates regarding your orders.

We do not sell, rent, or trade your personal information to third parties.

4. Your Rights

You have the right to access, update, or delete your personal data at any time through your Profile settings. If you choose to delete your account, all associated personal identifiers and order logs are permanently removed from our active database.

5. Contact Us

If you have any questions regarding your data, please contact our support team at [email protected].